Terms of service

Zlatooo.com Terms and Conditions

Welcome to Zlatooo.com (referred to herein as "Zlatooo," "we," "us," or "our"). These terms and conditions govern your use of our website and the purchase of goods from third-party retailers listed on our platform. By using our website and purchasing goods, you agree to be bound by these terms and conditions. Please read them carefully.

1. Overview

Zlatooo.com is an online marketplace operated by Zlata Savostova with registered office at 20 Collingham Place, Flat 3, SW5 0PZ, London, UK.

2. Your Responsibilities

By using our website and purchasing goods, you agree to:

  • Comply with these terms and conditions.
  • Provide accurate and complete information when making purchases.
  • Be at least 18 years of age or have parental consent to make purchases.
  • Use the website only for lawful purposes and in accordance with these terms.

3. Our Services

When you purchase items from Zlatooo.com, you are purchasing items from one or more third-party retailers who are listed on our website ("Partners"). The contract for the purchase of goods is between you and the Partner. Zlatooo provides ancillary services such as customer service, payment processing, and returns services.

4. Privacy and Personal Information

Your privacy and personal information are important to us. Please refer to our Privacy Policy for information on how we collect, use, and share your personal information.

5. Ordering Goods

You place an order via our website when you check out your shopping bag. All orders are subject to availability and confirmation of the order price by the Partner. Once you have entered into a contract with the Partner, legal title to the goods remains with the Partner until payment is received in full.

6. Descriptions

Descriptions and imagery of goods on our website are intended to present a general picture and may not form part of the contract. Packaging of goods may differ from that shown on the website.

7. Pricing

Prices displayed on our website are inclusive of VAT. Please note that, depending on the partner, customers may be responsible for covering import taxes on some occasions, depending on the shipping address. This information will be clearly stated on the product page of the individual product. Delivery costs are not included in the price of goods.

8. Delivery

Delivery charges vary according to the origin and destination of goods. You will be responsible for the goods upon delivery. Please refer to our Delivery Policy for more information.

9. Returns and Refunds

Where statutory rights are applicable, you have a period of 14 days from the date of delivery to request a return or exchange and to send your purchase back to us. Please refer to our Returns Policy for more information on how to return items and eligibility for refunds.

10. Cancellations

You may cancel an order if it has not already been dispatched by the Partner. Once dispatched, returns will need to be processed according to our Returns Policy.

11. Payment

We accept various payment methods, including Credit Card, Debit Card, Google Pay, and Apple Pay. Payment is required upon order placement.

12. Limitation of Liability

We are not liable for any loss or damage, except for any legal responsibility that cannot be excluded by law.

13. Matters Beyond Our Control

We and our Partners are not liable for any failure to perform or delay caused by events beyond our reasonable control.

14. Governing Law and Jurisdiction

These terms and conditions are governed by the laws of [Country/Region]. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Country/Region].

15. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at blingthings@gmail.com.

By using Zlatooo.com, you agree to these terms and conditions.